Overall management of the villa is in the hands of the House Manager, who should be contacted for any special requirements or concerns you may have.
At the house there is a dedicated team of three staff to ensure your visit is as enjoyable as possible. The team is led by Catherine Cox - the Housekeeper Cook, responsible for the smooth running of the villa and any meal requirements. Catherine is supported by two other members of staff; a Laundress, and a Maid.
The house staff usually work an 8 hour day with the standard working hours being 9AM to 5PM. If you would like them to work different hours to this, this should be discussed with Catherine so that it can be arranged. They have one day off a week which is usually Sunday. If at any time the staff are required to work overtime or not have their day off, guests are responsible for overtime incurred at the relevant hourly rate. Should you wish any staff to remain later than 8:30pm, a taxi must be arranged for their transportation, and guests will need to pay for the taxi.